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All Outputs (127)

The epistemological foundations of music piracy in the digital marketplace (2015)
Journal Article
Kepple-Palmer, M., Carruthers, J., Davies, C., Parry, G., & Keppel-Palmer, M. (2015). The epistemological foundations of music piracy in the digital marketplace. Foresight and STI Governance, 9(4), 42-53. https://doi.org/10.17323/1995-459X.2015.4.42.53

This paper examines the fundamental epistemological gap between the consumers and producers of digitally based products. Using the music industry and the significance of digital products in this arena as a case study of evolving relationships between... Read More about The epistemological foundations of music piracy in the digital marketplace.

Recovering revenue through customerization and service channel linking (2015)
Journal Article
Sanchez, B. O., Parry, G., Vendrell-Herrero, F., & Myrthianos, V. (2015). Recovering revenue through customerization and service channel linking. https://doi.org/10.6036/MN7570

This article aims to contribute to understanding on how to recover value chain and firm revenues through innovative service channel linking and value co-creation. The work examines how creative industry firms integrate customers as they add digital s... Read More about Recovering revenue through customerization and service channel linking.

Cutting cost in service systems: Are you running with scissors? (2014)
Journal Article
Thenent, N., Settanni, E., Parry, G., Goh, Y. M., & Newnes, L. (2014). Cutting cost in service systems: Are you running with scissors?. Strategic Change, 23(5-6), 341-357. https://doi.org/10.1002/jsc.1981

A rigorous link between the domains of cost estimation, systems theory and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of systems, particularly service... Read More about Cutting cost in service systems: Are you running with scissors?.

Value and servitization; Creating complex deployed responsive services (2014)
Journal Article
Parry, G., & Tasker, P. (2014). Value and servitization; Creating complex deployed responsive services. Strategic Change, 23(5-6), 303-315. https://doi.org/10.1002/jsc.1978

This paper presents a value framework which captures how manufacturing engineering firms are transforming from product to complex service provision where the service is delivered within the customer’s dynamic environment and their ability to capture... Read More about Value and servitization; Creating complex deployed responsive services.

Servitization as a driver for organizational change (2014)
Journal Article
Vendrell-Herrero, F., Parry, G., Bustinza, O., & O'Regan, N. (2014). Servitization as a driver for organizational change. Strategic Change, 23(5-6), 279-285. https://doi.org/10.1002/jsc.1976

Servitization is the move towards selling traditional product to selling a wide range of product-service bundle combinations. This movement contributes to firm sustainability and profitability and hence the competitiveness of nations. Key points:... Read More about Servitization as a driver for organizational change.

A through-life costing methodology for use in product-service-systems (2014)
Journal Article
Settanni, E., Newnes, L. B., Thenent, N. E., Parry, G., & Goh, Y. M. (2014). A through-life costing methodology for use in product-service-systems. International Journal of Production Economics, 153, 161-177. https://doi.org/10.1016/j.ijpe.2014.02.016

Availability-based contracts which provide customers with the use of assets such as machines, ships, aircraft platforms or subsystems like engines and avionics are increasingly offered as an alternative to the purchase of an asset and separate suppor... Read More about A through-life costing methodology for use in product-service-systems.

Using Data in Decision-Making: Analysis from the Music Industry (2014)
Journal Article
Bustinza, O. F., Parry, G., Vendrell-Herrero, F., & Bustinza, O. (2014). Using Data in Decision-Making: Analysis from the Music Industry. Strategic Change, 23(3-4), 265-277. https://doi.org/10.1002/jsc.1975

Copyright © 2014 John Wiley & Sons, Ltd Internet use provides an increasing amount of data that has potential value for managers and policy makers but, without a precise understanding of the meaning of data, erroneous conclusions may be drawn which... Read More about Using Data in Decision-Making: Analysis from the Music Industry.

Copyright and creation: Repositioning the argument (2014)
Journal Article
Parry, G., Bustinza, O. F., & Vendrell-Herrero, F. (2014). Copyright and creation: Repositioning the argument. Strategic Direction, 30(3), 32-35. https://doi.org/10.1108/SD-11-2013-0092

Purpose: This paper highlights the challenges and key arguments for digital copyright protection legislation for creative industries. Design/methodology/approach: This briefing is prepared by independent academics who place the arguments in context b... Read More about Copyright and creation: Repositioning the argument.

The implementation of an environmental management system in the not-for-profit sector (2014)
Journal Article
White, G., Lomax, M., & Parry, G. (2014). The implementation of an environmental
management system in the not-for-profit sector. Benchmarking, 21(4),

Purpose This paper examines the implementation of the Eco-Management and Audit Scheme (EMAS) in a non-profit, small to medium sized enterprise (SME) in the UK. Methodology A four year Participatory Action Research study is made upon Knowledge Tran... Read More about The implementation of an environmental management system in the not-for-profit sector.

Supply and demand chain management: The effect of adding services to product offerings (2013)
Journal Article
Parry, G. C., Bustinza, O. F., Parry, G., & Vendrell-Herrero, F. (2013). Supply and demand chain management: The effect of adding services to product offerings. Supply Chain Management, 18(6), 618-629. https://doi.org/10.1108/SCM-05-2013-0149

Purpose: The purpose of this paper is to understand how firms manage their product and service offerings, integrating supply chain management (SCM) and demand chain management (DCM) strategies. Adding services to the product portfolio of a firm may b... Read More about Supply and demand chain management: The effect of adding services to product offerings.

Servitization - Complex engineering service availability: Is a paradigm shift in the business model and service enterprise required? (2013)
Journal Article
Barnett, N. J., Parry, G., Saad, M., Newnes, L., & Goh, Y. M. (2013). Servitization - Complex engineering service availability: Is a paradigm shift in the business model and service enterprise required?. Strategic Change, 22(3-4), 145-156. https://doi.org/10.1002/jsc.1929

Servitization is the move by firms to gain value from service associated with their products, which requires a strategic rather than incremental change in the provider firm.

Enterprise imaging: Representing complex multi-organizational service enterprises (2013)
Journal Article
Mills, J., Purchase, V. C., & Parry, G. (2013). Enterprise imaging: Representing complex multi-organizational service enterprises. International Journal of Operations and Production Management, 33(2), 159-180. https://doi.org/10.1108/01443571311295617

Purpose: The purpose of this paper is to present a visualization method developed as a result of an observed need to capture the organizational arrangements of a complex engineering service enterprise. The focal case study is between a public sector... Read More about Enterprise imaging: Representing complex multi-organizational service enterprises.

Music business models and piracy (2013)
Journal Article
Bustinza, O. F., Vendrell-Herrero, F., Parry, G., & Myrthianos, V. (2013). Music business models and piracy. Industrial Management and Data Systems, 113(1), 4-22. https://doi.org/10.1108/02635571311289638

The purpose of this paper is to estimate the scale of illegal file-sharing activity across ten countries and to correlate this activity with country revenues. The work aims to elucidate an under-explored business model challenge which exists in paral... Read More about Music business models and piracy.

Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry? (2013)
Journal Article
Parry, G., & Roehrich, J. (2013). Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry?. Journal of Enterprise Transformation, 3(1), 33-52. https://doi.org/10.1080/19488289.2013.784223

© IIE, INCOSE. The global financial crisis has significantly impacted the automotive industry. The crisis has reduced the supply of credit to industry, exposed process inefficiencies, and reduced credit to consumers, which has reduced sales. Firms ar... Read More about Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry?.

Understanding complex service systems through different lenses: An overview (2012)
Journal Article
Briscoe, G., Keränen, K., & Parry, G. (2012). Understanding complex service systems through different lenses: An overview. European Management Journal, 30(5), 418-426. https://doi.org/10.1016/j.emj.2012.06.004

The 2011 Grand Challenge in Service conference aimed to explore, analyse and evaluate complex service systems. A case scenario, improving the perception of safety in the London Borough of Sutton, provided a common context to link participant contribu... Read More about Understanding complex service systems through different lenses: An overview.

Discretion and complexity in customer focused environments (2012)
Journal Article
Angelis, J., Parry, G., & Macintyre, M. (2012). Discretion and complexity in customer focused environments. European Management Journal, 30(5), 466-472. https://doi.org/10.1016/j.emj.2012.05.005

Operations have traditionally focused on reductive analysis; transactional processes open to mass-customisation and standardisation. This study proposes that service complexity created by extensive 'reasonable' customer demand limits the ability to s... Read More about Discretion and complexity in customer focused environments.

An engineering systems approach to strategic change: The case of the European Automotive Industry (2012)
Journal Article
Parry, G., & Roehrich, J. (2012). An engineering systems approach to strategic change: The case of the European Automotive Industry. Strategic Change, 21(5/6), 249-262. https://doi.org/10.1002/jsc.1907

Build to Order [BTO] refers to a demand driven production approach where the majority of products and components are scheduled and built in response to a confirmed order received for it from a final customer. A £23m EU project involving leading auto... Read More about An engineering systems approach to strategic change: The case of the European Automotive Industry.

Servitisation and value co-production in the UK music industry (2012)
Presentation / Conference
Parry, G., Bustinza, O., & Vendrell-Herrero, F. (2012, July). Servitisation and value co-production in the UK music industry. Paper presented at 18th International Annual EurOMA Conference, Cambridge, UK

Purpose: To explore the impact of servitization on the music industry and seek lessons for other servitizing firms. Theoretical Background: Servitization describes the move by manufacturers to generate revenue through provision of service associa... Read More about Servitisation and value co-production in the UK music industry.

Transitioning from a goods-dominant to a service-dominant logic: Visualising the value proposition of Rolls-Royce (2012)
Journal Article
Ng, I., Parry, G., Smith, L., Maull, R., & Briscoe, G. (2012). Transitioning from a goods-dominant to a service-dominant logic: Visualising the value proposition of Rolls-Royce. Journal of Service Management, 23(3), 416-439. https://doi.org/10.1108/09564231211248480

Purpose: The purpose of this paper is to present a visualisation of the firm's offering from a service-dominant logic (S-DLogic) perspective. The case of Rolls-Royce is presented as an avenue through which to explore an alternative view of the firm's... Read More about Transitioning from a goods-dominant to a service-dominant logic: Visualising the value proposition of Rolls-Royce.