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Maximising reference services in a pharmaceutical R&D library (1999)
Journal Article
Delaney, E. L. (1999). Maximising reference services in a pharmaceutical R&D library. Electronic Library, 17(3), 167-170. https://doi.org/10.1108/02640479910329752

November 1998 manked Me beginning of a new Reference Services function for SmithKline Beecham (SB) Pharmaceuticals Research and Development (R&D) Library Services group. After a number of years of excellent but inconsistent service at the multiple si... Read More about Maximising reference services in a pharmaceutical R&D library.