All Outputs (2)

Emerging technologies in emergency situations (Guest editorial) (2021)
Journal Article
Fosso Wamba, S., Queiroz, M., Roscoe, S., Phillips, W., Kapletia, D., & Azadegan, A. (2021). Emerging technologies in emergency situations (Guest editorial). International Journal of Operations and Production Management, 41(9), 1405-1416. https://doi.org/10.1108/IJOPM-07-2021-0481

The world is witnessing an unprecedented upheaval in global operations and supply chains (Azadegan & Dooley, 2021; Scholten et al., 2020). Increasingly occurring natural disasters and the COVID-19 pandemic have plunged organisations into a state of e... Read More about Emerging technologies in emergency situations (Guest editorial).

Responding to information asymmetry in crisis situations: Innovation in the time of the COVID-19 pandemic (2021)
Journal Article
Phillips, W., Roehrich, J. K., & Kapletia, D. (2023). Responding to information asymmetry in crisis situations: Innovation in the time of the COVID-19 pandemic. Public Management Review, 25(1), 175-198. https://doi.org/10.1080/14719037.2021.1960737

Crises test the resilience of public service organizations. Healthcare providers must respond and innovate within tight constraints to address challenges. Presenting COVID-19 as a knowable unknown (black swan event), we adopt information processing t... Read More about Responding to information asymmetry in crisis situations: Innovation in the time of the COVID-19 pandemic.