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Real options in service investments: scenarios from defence (2009)
Journal Article
Driouchi, T., Pennesi, P., Kapletia, D., & Cuthbert, R. (2009). Real options in service investments: scenarios from defence. International Journal of Services Sciences, 2(1), 1. https://doi.org/10.1504/ijssci.2009.021959

This paper addresses the theme of investment under uncertainty in services. We specifically apply principles of contingent-claims analysis to underline the value of flexibility, i.e., the real options, embedded in service level agreements (SLAs) and... Read More about Real options in service investments: scenarios from defence.