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All Outputs (4)

How eWord of mouth valences affect price perceptions (2018)
Journal Article
Liang, W. K., & Corkindale, D. (2019). How eWord of mouth valences affect price perceptions. International Journal of Market Research, 61(1), 50-63

The influence of electronic Word of Mouth (eWOM) on consumers' perceptions of price, allowing for consumers having different price acceptability levels, was examined through nine online experiments. Three valences of eWOM were systematically examined... Read More about How eWord of mouth valences affect price perceptions.

The effect of online word-of-mouth on risk assessment for an experience service as price acceptability changes (2016)
Journal Article
Liang, W. K., & Corkindale, D. (2016). The effect of online word-of-mouth on risk assessment for an experience service as price acceptability changes. Services Marketing Quarterly, 37(3), 156-170. https://doi.org/10.1080/15332969.2016.1184540

The influence of online word-of-mouth (WOM) on risk assessments for an experience good, in the presence of different price acceptability levels, was examined through 12 online experiments using potential travelers presented with realistic information... Read More about The effect of online word-of-mouth on risk assessment for an experience service as price acceptability changes.