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The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis (2020)
Journal Article
Abou-foul, M., Ruiz-Alba, J. L., & Soares, A. (in press). The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis. Production Planning and Control, https://doi.org/10.1080/09537287.2020.1780508

Manufacturing firms have vigorously pursued opportunities for profitability and growth through servitization and digitalization processes. However, the current body of research provides contradictory results on the impact of servitization and digital... Read More about The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis.

Gamification and entrepreneurial intentions (2019)
Journal Article
Ruiz-Alba, J. L., Soares, A., Rodríguez-Molina, M. A., & Banoun, A. (2019). Gamification and entrepreneurial intentions. Journal of Small Business and Enterprise Development, 26(5), 661-683. https://doi.org/10.1108/JSBED-09-2018-0266

Purpose – The purpose of this paper is to investigate how gamification can influence entrepreneurial intentions (EI) of a group of users of an online platform provided by a private company. Design/methodology/approach – A quantitative research strat... Read More about Gamification and entrepreneurial intentions.

Servitization strategies from customers’ perspective: the moderating role of co-creation (2018)
Journal Article
Ruiz-Alba, J. L., Soares, A., Rodríguez-Molina, M. A., & Frías-Jamilena, D. M. (2019). Servitization strategies from customers’ perspective: the moderating role of co-creation. Journal of Business and Industrial Marketing, 34(3), 628-642. https://doi.org/10.1108/JBIM-02-2017-0028

© 2018, Emerald Publishing Limited. Purpose: This paper aims to investigate the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry in a business-to-business (B-to-B) context. More specifica... Read More about Servitization strategies from customers’ perspective: the moderating role of co-creation.

The financial consequences of servitization in manufacturing firms: An empirical analysis (2017)
Presentation / Conference
Ruizalba, J., Soares, A., Izadi, J., & Abou-Foul, M. (2017, November). The financial consequences of servitization in manufacturing firms: An empirical analysis. Paper presented at 6th International Conference on Business Servitization 2017 (ICBS2017)

Prior body of servitization research falls short to fully capture the financial consequences of servitization. This paper aims at investigating the financial consequences of servitization in listed manufacturing companies in four countries, namely UK... Read More about The financial consequences of servitization in manufacturing firms: An empirical analysis.

Servitization of manufacturing: Exploring financial performance (2017)
Presentation / Conference
Ruizalba, J., Soares, A., & Izadi, J. (2017, June). Servitization of manufacturing: Exploring financial performance. Presented at Centre for Business & Industrial Marketing (CBIM) Academic Workshop

(1) Research question This research aims at investigating the impact of servitization on firm financial performance of listed manufacturing companies. (2) Theoretical background Most of the existing research on industrial services and servitizatio... Read More about Servitization of manufacturing: Exploring financial performance.

Causal recipes for product innovation: Quality management practices as ingredients (2017)
Presentation / Conference
Soares, A., & Silva, G. (2017, May). Causal recipes for product innovation: Quality management practices as ingredients. Paper presented at 8th Annual Conference of the European Decision Sciences Institute (EDSI 2017): Information and Operational Decision Sciences

This study uses complexity theory to explore the apparent tension between quality management practices and product innovation. A survey of 112 manufacturing firms was conducted and the resulting data were analyzed using fuzzy set qualitative comparat... Read More about Causal recipes for product innovation: Quality management practices as ingredients.

Servitization and firm performance (2017)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Gounaris, S. (2017, May). Servitization and firm performance. Poster presented at European Marketing Academy (EMAC) 2017

This paper explores the implementation of servitization from the viewpoint of servitized firms in the Spanish pharmaceutical industry. A quantitative research strategy was used to investigate the: (1) servitization motives (quest for profitability, c... Read More about Servitization and firm performance.

The influence of supply chain quality management practices on quality performance: an empirical investigation (2017)
Journal Article
Soares, A., Soltani, E., & Liao, Y. Y. (2017). The influence of supply chain quality management practices on quality performance: an empirical investigation. Supply Chain Management, 22(2), 122-144. https://doi.org/10.1108/SCM-08-2016-0286

© 2017, © Emerald Publishing Limited. Purpose: The extant literature highlights the notable lack of a consensus among operations and supply chain management scholars regarding the theoretical underpinnings and associated empirical evidence for the pe... Read More about The influence of supply chain quality management practices on quality performance: an empirical investigation.

Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles (2017)
Journal Article
Lottermoser, B., Nazarian, A., Soares, A., & Lottermoser, T. (2017). Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles. Leadership and Organization Development Journal, 38(8), 1078-1094. https://doi.org/10.1108/LODJ-05-2016-0119

© 2017, © Emerald Publishing Limited. Purpose: Leadership has a major impact on organizational performance (Agle et al., 2006; Felfe and Schyns, 2004; Peterson et al., 2003). However, results are still conflicting regarding these effects and research... Read More about Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles.

Assessing the impact of gamification on students’ engagement and motivation (2016)
Presentation / Conference
Ruizalba, J., Soares, A., & Nato, J. (2016, July). Assessing the impact of gamification on students’ engagement and motivation. Presented at 8th annual International Conference on Education and New Learning Technologies (EDULEARN16)

Gamification is gaining momentum in Higher Education (HE) as scholars begin to enquire what they can learn from game experiences to improve students’ engagement and motivation (Niman, 2014). Gamification does not mean using games, instead it refers t... Read More about Assessing the impact of gamification on students’ engagement and motivation.

Developing entrepreneurial intentions through gamification using online business challenges (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Banoun, A., & Rodriguez-Molina, M. (2016, July). Developing entrepreneurial intentions through gamification using online business challenges. Paper presented at 8th annual International Conference on Education and New Learning Technologies (EDULEARN16)

Purpose: This paper describes the results of a research project aimed at investigating the moderating role of gamification on the development of entrepreneurial intentions through the use of online business challenges. Following the theory of plann... Read More about Developing entrepreneurial intentions through gamification using online business challenges.

Internal market orientation and work-family balance in family businesses (2016)
Journal Article
Ruizalba, J., Soares, A., Vallespín, M., & González Porras, J. (2016). Internal market orientation and work-family balance in family businesses. https://doi.org/10.1016/j.ejfb.2016.06.002

This research paper aims at investigating the importance of work–family balance (WFB) on family businesses from Andalusia (Spain) and its impact on job satisfaction and employees’ commitment. The research objectives are twofold: (1) to classify compa... Read More about Internal market orientation and work-family balance in family businesses.

Servitization and co-creation: Customers’ Perspective (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Frías, D. (2016, June). Servitization and co-creation: Customers’ Perspective. Presented at 2016 Center for Business & Industrial Marketing (CBIM) Academic Workshop: Extending Value Through Product, Service and Platform Innovations

This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies (in a B2B context) in the pharmaceutical industry from the perspective of customers (that is the servitized firms). Servitizati... Read More about Servitization and co-creation: Customers’ Perspective.

Supply chain quality management dimensions and their impact on quality performance (2016)
Presentation / Conference
Soares, A., Soltani, E., Ruizalba, J., & Rodriguez-Molina, M. (2016, June). Supply chain quality management dimensions and their impact on quality performance. Paper presented at The 23rd European Operations Management Association (EUROMA) conference

The primary aim of this paper is to investigate the effects of supply chain quality management (SCQM) practices on quality performance. Drawing on supply chain management and quality management literature we argue that quality performance is achieved... Read More about Supply chain quality management dimensions and their impact on quality performance.

The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Castañeda-García, J. (2016, June). The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry

This paper focuses on the investigation of the effect of supply chain collaboration on the relationships between different levels of services (base, intermediate and advanced) and their impact on servitization consequences and performance within the... Read More about The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry.

Servitization strategies and co-creation (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Frías, D. (2016, May). Servitization strategies and co-creation. Paper presented at 2016 Spring Servitization Conference (SSC2016)

Purpose: This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry. Co-creation is expected to have an impact on the use of different levels of services, a... Read More about Servitization strategies and co-creation.

Internal market orientation and strategy implementation (2016)
Book Chapter
Ruizalba, J., & Soares, A. Internal market orientation and strategy implementation. In A. Casademunt (Ed.), Strategic Labor Relations Management in Modern Organizations, 183-194. IGI Global Publishing House. https://doi.org/10.4018/978-1-5225-0356-9

Managing People within organisations is a complex and intricate challenge much insight can be gained from complementing the mainstream trends with other research fields. This Chapter shall focus on the role Internal Marketing Orientation (IMO) as a k... Read More about Internal market orientation and strategy implementation.

Servitization and co-opetition in the pharmaceutical distribution: Back to basics? (2016)
Journal Article
Ruizalba, J., Soares, A., & Morales, J. (2016). Servitization and co-opetition in the pharmaceutical distribution: Back to basics?

This paper discusses how the pharmaceutical distribution sector as evolved in the past decades and the role of servitization in an ever changing market led by big players. An empirical analysis was conducted on Portuguese and Spanish distributors whi... Read More about Servitization and co-opetition in the pharmaceutical distribution: Back to basics?.

Gamification and entrepreneurial intentions: A theoretical and methodological approach (2015)
Presentation / Conference
Ruizalba, J., Soares, A., Banoun, A., & Rodriguez-Molina, M. (2015, September). Gamification and entrepreneurial intentions: A theoretical and methodological approach. Paper presented at The International Gamification for Business Conference 2015 (IGBC15)

Purpose: This study is part of an ongoing research project that aims at investigating the moderating role of gamification on entrepreneurial intentions. Design/methodology/approach: A quantitative research strategy has been designed suggesting the u... Read More about Gamification and entrepreneurial intentions: A theoretical and methodological approach.


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