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The financial consequences of servitization in manufacturing firms: An empirical analysis (2017)
Presentation / Conference
Ruizalba, J., Soares, A., Izadi, J., & Abou-Foul, M. (2017, November). The financial consequences of servitization in manufacturing firms: An empirical analysis. Paper presented at 6th International Conference on Business Servitization 2017 (ICBS2017)

Prior body of servitization research falls short to fully capture the financial consequences of servitization. This paper aims at investigating the financial consequences of servitization in listed manufacturing companies in four countries, namely UK... Read More about The financial consequences of servitization in manufacturing firms: An empirical analysis.

Servitization of manufacturing: Exploring financial performance (2017)
Presentation / Conference
Ruizalba, J., Soares, A., & Izadi, J. (2017, June). Servitization of manufacturing: Exploring financial performance. Presented at Centre for Business & Industrial Marketing (CBIM) Academic Workshop

(1) Research question This research aims at investigating the impact of servitization on firm financial performance of listed manufacturing companies. (2) Theoretical background Most of the existing research on industrial services and servitizatio... Read More about Servitization of manufacturing: Exploring financial performance.

Causal recipes for product innovation: Quality management practices as ingredients (2017)
Presentation / Conference
Soares, A., & Silva, G. (2017, May). Causal recipes for product innovation: Quality management practices as ingredients. Paper presented at 8th Annual Conference of the European Decision Sciences Institute (EDSI 2017): Information and Operational Decision Sciences

This study uses complexity theory to explore the apparent tension between quality management practices and product innovation. A survey of 112 manufacturing firms was conducted and the resulting data were analyzed using fuzzy set qualitative comparat... Read More about Causal recipes for product innovation: Quality management practices as ingredients.

Servitization and firm performance (2017)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Gounaris, S. (2017, May). Servitization and firm performance. Poster presented at European Marketing Academy (EMAC) 2017

This paper explores the implementation of servitization from the viewpoint of servitized firms in the Spanish pharmaceutical industry. A quantitative research strategy was used to investigate the: (1) servitization motives (quest for profitability, c... Read More about Servitization and firm performance.

Assessing the impact of gamification on students’ engagement and motivation (2016)
Presentation / Conference
Ruizalba, J., Soares, A., & Nato, J. (2016, July). Assessing the impact of gamification on students’ engagement and motivation. Presented at 8th annual International Conference on Education and New Learning Technologies (EDULEARN16)

Gamification is gaining momentum in Higher Education (HE) as scholars begin to enquire what they can learn from game experiences to improve students’ engagement and motivation (Niman, 2014). Gamification does not mean using games, instead it refers t... Read More about Assessing the impact of gamification on students’ engagement and motivation.

Developing entrepreneurial intentions through gamification using online business challenges (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Banoun, A., & Rodriguez-Molina, M. (2016, July). Developing entrepreneurial intentions through gamification using online business challenges. Paper presented at 8th annual International Conference on Education and New Learning Technologies (EDULEARN16)

Purpose: This paper describes the results of a research project aimed at investigating the moderating role of gamification on the development of entrepreneurial intentions through the use of online business challenges. Following the theory of plann... Read More about Developing entrepreneurial intentions through gamification using online business challenges.

Servitization and co-creation: Customers’ Perspective (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Frías, D. (2016, June). Servitization and co-creation: Customers’ Perspective. Presented at 2016 Center for Business & Industrial Marketing (CBIM) Academic Workshop: Extending Value Through Product, Service and Platform Innovations

This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies (in a B2B context) in the pharmaceutical industry from the perspective of customers (that is the servitized firms). Servitizati... Read More about Servitization and co-creation: Customers’ Perspective.

Supply chain quality management dimensions and their impact on quality performance (2016)
Presentation / Conference
Soares, A., Soltani, E., Ruizalba, J., & Rodriguez-Molina, M. (2016, June). Supply chain quality management dimensions and their impact on quality performance. Paper presented at The 23rd European Operations Management Association (EUROMA) conference

The primary aim of this paper is to investigate the effects of supply chain quality management (SCQM) practices on quality performance. Drawing on supply chain management and quality management literature we argue that quality performance is achieved... Read More about Supply chain quality management dimensions and their impact on quality performance.

The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Castañeda-García, J. (2016, June). The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry

This paper focuses on the investigation of the effect of supply chain collaboration on the relationships between different levels of services (base, intermediate and advanced) and their impact on servitization consequences and performance within the... Read More about The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry.

Servitization strategies and co-creation (2016)
Presentation / Conference
Ruizalba, J., Soares, A., Rodriguez-Molina, M., & Frías, D. (2016, May). Servitization strategies and co-creation. Paper presented at 2016 Spring Servitization Conference (SSC2016)

Purpose: This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry. Co-creation is expected to have an impact on the use of different levels of services, a... Read More about Servitization strategies and co-creation.

Gamification and entrepreneurial intentions: A theoretical and methodological approach (2015)
Presentation / Conference
Ruizalba, J., Soares, A., Banoun, A., & Rodriguez-Molina, M. (2015, September). Gamification and entrepreneurial intentions: A theoretical and methodological approach. Paper presented at The International Gamification for Business Conference 2015 (IGBC15)

Purpose: This study is part of an ongoing research project that aims at investigating the moderating role of gamification on entrepreneurial intentions. Design/methodology/approach: A quantitative research strategy has been designed suggesting the u... Read More about Gamification and entrepreneurial intentions: A theoretical and methodological approach.

Servitization in the pharmaceutical industry (2015)
Presentation / Conference
Ruizalba, J., Soares, A., & Mediano, J. (2015, July). Servitization in the pharmaceutical industry. Paper presented at 3rd International Symposium of the Society of Spanish Researchers in the United Kingdom

Servitization in the Pharmaceutical Industry

Enhancing student engagement through case method with guest speakers (CMGS) (2015)
Presentation / Conference
Ruizalba, J., Soares, A., Almenta, E., & Vallespin, M. (2015, June). Enhancing student engagement through case method with guest speakers (CMGS). Presented at UWL 2015 Teaching and Learning Conference

Enhancing student engagement through Case method with Guest Speakers (CMGS)

Servitization and co-opetition in the pharmaceutical industry (2015)
Presentation / Conference
Ruizalba, J., Soares, A., & Morales, J. (2015, May). Servitization and co-opetition in the pharmaceutical industry. Paper presented at The 2015 Spring Servitization Conference

Purpose: The present paper aims at providing an outlook of the portfolio of services developed by the pharmaceutical distribution in Spain and Portugal by looking at the different types and levels of implementation. This paper also provides the rese... Read More about Servitization and co-opetition in the pharmaceutical industry.

Assessing the impact of inter-firm relationships on supply chain quality management practices (2014)
Presentation / Conference
Soares, A., Soltani, E., & Liao, Y. (2014, June). Assessing the impact of inter-firm relationships on supply chain quality management practices. Paper presented at 21st European Operations Management Association (EUROMA) conference

Purpose: Inter-firm relationship has long been considered as a fundamental ingredient for the successful implementation of quality management practices. This importance has been echoed in Deming’s (1986) comment in that the synergy of closer relati... Read More about Assessing the impact of inter-firm relationships on supply chain quality management practices.

The influence of inter-firm relationships on Supply Chain Quality Management (2012)
Presentation / Conference
Soares, A., Soltani, E., & Liao, Y. (2012, March). The influence of inter-firm relationships on Supply Chain Quality Management. Presented at 4th Annual International Conference of the Association of Global Management Studies (AGMS)

Claims of the association between inter-firm relationships and the successful implementation of Supply Chain Quality Management (SCQM) practices have been long discussed in the literature. Nevertheless, these assumptions lack consistent empirical sup... Read More about The influence of inter-firm relationships on Supply Chain Quality Management.

Supply Chain Quality Relationship Management (SCQRM): A step forward (2011)
Presentation / Conference
Soares, A., & Soltani, E. (2011, September). Supply Chain Quality Relationship Management (SCQRM): A step forward. Paper presented at 25th Annual Conference of the British Academy of Management (BAM)

The main focus of this paper is to highlight the importance of efficient implementation of quality management systems throughout the whole supply network, through Strategic Supplier Relationship Management (SSRM) and the establishment of adequate rel... Read More about Supply Chain Quality Relationship Management (SCQRM): A step forward.

An investigation into the factors influencing Supply Chain Quality Management processes (2010)
Presentation / Conference
Soares, A., & Soltani, E. (2010, September). An investigation into the factors influencing Supply Chain Quality Management processes. Paper presented at 24th Annual Conference of the British Academy of Management (BAM)

Given that Supply Chain Quality Management (SCQM) seems to be the key for future competitiveness it is crucial to understand how to control quality throughout the whole Supply Chain (SC). The extended and globalised SC generated “co-ordinating” probl... Read More about An investigation into the factors influencing Supply Chain Quality Management processes.

Supply Chain Quality Relationship Management: Managing triadic relationships towards improved performance outcomes
Presentation / Conference
Soares, A., & Soltani, E. Supply Chain Quality Relationship Management: Managing triadic relationships towards improved performance outcomes. Paper presented at 14th Annual Conference of the QMOD Conference on Quality & Service Sciences (ICQSS)

Purpose: Managers and academics are conscientious that companies compete as a larger network. They need to understand the role of network relationships towards improved supply chain performance; however, clear conceptual backgrounds are needed. Fo... Read More about Supply Chain Quality Relationship Management: Managing triadic relationships towards improved performance outcomes.


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