Harvard Business Review says our elite research is irrelevant: Why 'soft science' is the key to regaining leadership in marketing knowledge
(2006)
Presentation / Conference
Tapp, A., Hughes, T., & Hughes, R. (2006, July). Harvard Business Review says our elite research is irrelevant: Why 'soft science' is the key to regaining leadership in marketing knowledge. Paper presented at Academy of Marketing Conference, London, UK
All Outputs (142)
From CRM to FRM: applying CRM in the football industry (2006)
Journal Article
Adamson, G., Jones, W., & Tapp, A. (2006). From CRM to FRM: applying CRM in the football industry. Journal of Database Marketing and Customer Strategy Management, 13(2), 156-172In this paper, the authors develop a conceptual and implementation framework for 'fan relationship management' (FRM) that learns from the successes and failures of conventional customer relationship management (CRM) but considers the special nature o... Read More about From CRM to FRM: applying CRM in the football industry.
Social marketing in action: Geodemographics and heavy drinking (2005)
Presentation / Conference
Powell, J., & Tapp, A. (2005, July). Social marketing in action: Geodemographics and heavy drinking. Paper presented at Academy of Marketing Annual Conference 2005, University of Dublin, UK
Revolution marketing (2005)
Book
Gamble, P., Tapp, A., Stone, M., & Marsella, A. (2005). Revolution marketing. London: Kogan Press
Clearing up media neutral planning (2005)
Journal Article
Tapp, A. (2005). Clearing up media neutral planning. Journal of Direct Data and Digital Marketing Practice, 6(3), 216-221. https://doi.org/10.1057/palgrave.im.4340288
Media neutral planning: A strategic perspective (2005)
Journal Article
Tapp, A. (2005). Media neutral planning: A strategic perspective. Journal of Database Marketing and Customer Strategy Management, 12(2), 123-130. https://doi.org/10.1057/palgrave.dbm.3240250
Why practitioners don't read our articles and what we should do about it (2005)
Journal Article
Tapp, A. (2005). Why practitioners don't read our articles and what we should do about it. Marketing Review, 5(1), 3-13This article questions the value of much academic marketing's 'top' journal literature. The argument made is that current strong pressures (driven by the RAE) to publish in journals that are dominated by positivistic approaches is damaging to both pu... Read More about Why practitioners don't read our articles and what we should do about it.
Morality and markets: an exploration on the impact of charity reputation on donor intention (2004)
Presentation / Conference
Lee, S., Sargeant, A., & Tapp, A. (2004, September). Morality and markets: an exploration on the impact of charity reputation on donor intention. Paper presented at Fourth Annual Colloquium on Nonprofit, Social and Arts Marketing, London Metropolitan University, UK
A call to arms for applied marketing academics (2004)
Journal Article
Tapp, A. (2004). A call to arms for applied marketing academics. Marketing Intelligence and Planning, 22(5), 579-590. https://doi.org/10.1108/02634500410551950“Research has a value that does not depend on how true it is” is a quote from Griseri's call for management researchers to concern themselves less with scientific validity and more with relevance, striking a chord within the marketing academy in the... Read More about A call to arms for applied marketing academics.
Why practitioners don't read our articles and what we should do about it (2004)
Presentation / Conference
Tapp, A. (2004, July). Why practitioners don't read our articles and what we should do about it. Paper presented at Academy of Marketing Conference, Cheltenham, UK
New technology and the changing role of marketing (2004)
Journal Article
Tapp, A., & Hughes, T. (2004). New technology and the changing role of marketing. Marketing Intelligence and Planning, 22(3), 284-296. https://doi.org/10.1108/02634500410536876Marketing practice is increasingly being affected by new technologies, creating opportunities and threats for marketing practitioners. Much of the literature has concentrated on effects external to the firm such as the Internet's impact on market str... Read More about New technology and the changing role of marketing.
The changing face of marketing academia: What can we learn from commercial market research and practitioners? (2004)
Journal Article
Tapp, A. (2004). The changing face of marketing academia: What can we learn from commercial market research and practitioners?. European Journal of Marketing, 38(5/6), 492-499. https://doi.org/10.1108/03090560410529178This commentary was stimulated by two things. First, the apparently growing concerns within marketing academia with the gap between academia and practice. Throughout Europe academics are expressing the need to link their work closely with practitione... Read More about The changing face of marketing academia: What can we learn from commercial market research and practitioners?.
Book review: The rhetoric and reality of marketing, by Philip J. Kitchen (Ed) (2004)
Journal Article
by Philip J. Kitchen (Ed). Journal of Marketing Management, 20(3-4), 499-503. https://doi.org/10.1362/026725704323080515
Principles of direct and database marketing (3rd edition) (2004)
Book
Tapp, A. (2004). Principles of direct and database marketing (3rd edition). UK: Pearson Education
The loyalty of football fans: We'll support you evermore? (2004)
Journal Article
Tapp, A. (2004). The loyalty of football fans: We'll support you evermore?. Journal of Database Marketing and Customer Strategy Management, 11(3), 203-215. https://doi.org/10.1057/palgrave.dbm.3240221
Direct and database marketing and customer relationship management in recruiting students for higher education (2004)
Journal Article
Tapp, A., Hicks, K., & Stone, M. (2004). Direct and database marketing and customer relationship management in recruiting students for higher education. International Journal of Nonprofit and Voluntary Sector Marketing, 9(4), 335-346. https://doi.org/10.1002/nvsm.258
Dancing in step: The choreography of loyalty partnerships. Can Nectar succeed where Shell Smart failed? (2004)
Journal Article
Tapp, A., & Stone, M. (2004). Dancing in step: The choreography of loyalty partnerships. Can Nectar succeed where Shell Smart failed?. Interactive Marketing -London-, 6(1), 234-242. https://doi.org/10.1057/palgrave.im.4340267
Practising what we preach: An examination of academic-practitioner relationships (2003)
Presentation / Conference
Tapp, A. (2003, September). Practising what we preach: An examination of academic-practitioner relationships. Paper presented at Relationship Marketing Colloquium, University of Gloucestershire
The use of direct marketing in higher education (2003)
Presentation / Conference
Tapp, A., Hicks, K., & Stone, M. (2003, September). The use of direct marketing in higher education. Paper presented at Higher Education Marketers Conference, Cardiff, UK
Crossing the academic - practice chasm: a blueprint for applied academics (2003)
Presentation / Conference
Tapp, A. (2003, July). Crossing the academic - practice chasm: a blueprint for applied academics. Paper presented at Academy of Marketing Conference, Aston, UK