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The use of direct marketing in higher education (2003)
Presentation / Conference
Tapp, A., Hicks, K., & Stone, M. (2003, September). The use of direct marketing in higher education. Paper presented at Higher Education Marketers Conference

eManaging sport customers (2003)
Book Chapter
Tapp, A. (2003). eManaging sport customers. In J. Beech, & S. Chadwick (Eds.), The Business of Sport ManagementPearson Education