Pam Moule
Using the Plan-Do-Study-Act model: Pacesetters experiences
Moule, Pam; Evans, David; Pollard, Katherine
Authors
David Evans David9.Evans@uwe.ac.uk
Professor in Health Services Research
Katherine Pollard Katherine.Pollard@uwe.ac.uk
Academic Specialist - HAS
Abstract
Purpose: This article aims to analytically review the Plan-Do-Study-Act (PDSA) model used in the Pacesetters national programme evaluation. Design/methodology/approach: The evaluation team's two-fold role is outlined: supporting project teams to develop PDSA plans and collect evaluation data. Four case studies are used to show the PDSA model's application and effect in a participatory action learning approach. Despite limitations, it is clear that all four case studies illustrate the PDSA model's potential benefits in a participatory evaluation approach, which involves public and patients. Findings: The model's effectiveness is premised on several enabling factors such as: teams appreciating the model; a climate that values all learning and open to re-planning; engaging any external evaluators whose role is clearly communicated to all project stakeholders in a timely fashion. Practical implications: There are clear intentions to promote evidence-based commissioning in the UK that values patient and public involvement. The PDSA model has the potential to test and implement changes in real work-place settings and to involve the public in evaluation. Originality/value: Case study analysis identifies new reflections on the PDSA model's use to support innovative NHS practice development with public involvement in a participatory approach. © Emerald Group Publishing Limited.
Citation
Moule, P., Evans, D., & Pollard, K. (2013). Using the Plan-Do-Study-Act model: Pacesetters experiences. International Journal of Health Care Quality Assurance, 26(7), 593-600. https://doi.org/10.1108/IJHCQA-09-2011-0053
Journal Article Type | Review |
---|---|
Publication Date | Sep 20, 2013 |
Deposit Date | Dec 13, 2011 |
Publicly Available Date | Mar 29, 2024 |
Journal | International Journal of Health Care Quality Assurance |
Print ISSN | 0952-6862 |
Publisher | Emerald |
Peer Reviewed | Peer Reviewed |
Volume | 26 |
Issue | 7 |
Pages | 593-600 |
DOI | https://doi.org/10.1108/IJHCQA-09-2011-0053 |
Keywords | plan-do-study-act, patient involvement, public involvement, participatory evaluation, health inequalities, UK |
Public URL | https://uwe-repository.worktribe.com/output/954859 |
Publisher URL | http://dx.doi.org/10.1108/IJHCQA-09-2011-0053 |
Files
IJHCQA-09-2011Revisions final.pdf
(242 Kb)
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