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“It’s a two-way street”: Examining coaching in talent management through the lens of social exchange theory

Mangion-Thornley, Karine; Gannon, Judie; Wylie, Nick

Authors

Karine Mangion-Thornley

Judie Gannon

Nick Wylie



Abstract

This paper is based on a qualitative case study exploring coaching as a talent management (TM) practice in a global bank. Using social exchange theory as a theoretical lens, it focuses on individual coaching practices embedded in TM programmes targeting talented employees at junior, middle management, and executive levels. Based on 30 semi-structured interviews, it examines the contrasting views of multiple stakeholders, namely talented employees receiving coaching, internal and external coaches, and HR managers. In doing so, the study extends our understanding of the various roles that talent coaching may play at individual and organisational levels.

Citation

Mangion-Thornley, K., Gannon, J., & Wylie, N. (2022). “It’s a two-way street”: Examining coaching in talent management through the lens of social exchange theory. In Applied Research Conference 2022 - Submissions (20-23)

Conference Name CIPD Applied Research Conference 2022
Conference Location Online
Start Date Jan 26, 2022
End Date Jan 27, 2022
Acceptance Date Sep 22, 2021
Online Publication Date Jan 26, 2022
Publication Date Jan 26, 2022
Deposit Date Feb 18, 2022
Publicly Available Date Mar 29, 2024
Pages 20-23
Book Title Applied Research Conference 2022 - Submissions
Public URL https://uwe-repository.worktribe.com/output/8704471
Publisher URL https://www.cipd.co.uk/learn/events-networks/applied-research-conference#gref