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An integrated approach for individualised support: Carers' views

Moule, Pam; Pollard, Katherine; Clarke, Jackie; Lawson, Bob; Fear, Christine; Thompson, Rennie; Young, Pat

An integrated approach for individualised support: Carers' views Thumbnail


Pam Moule

Jackie Clarke

Bob Lawson

Christine Fear

Rennie Thompson

Pat Young


© Emerald Group Publishing Limited. Purpose - The purpose of this paper was to capture carers' views of a service in Bristol funded jointly by the Local Authority and the NHS Clinical Commissioning Group, which offers support to carers in the form of a one-off payment which they can use for anything they choose.Design/methodology/approach - A multi-method evaluation of this integrated service was conducted between August 2012 and October 2013 to explore its impact on carers' health and well-being. This paper presents findings from 40 interviews conducted with carers as part of the evaluation.Findings - Many carers have little respite from very stressful situations; the break enabled them to focus on their own needs. Carers' needs included actual short breaks away with or without those being cared for, as well as items like household equipment or exercise classes.Research limitations/implications - The study was centred on an innovation and integrated approach to support carers in one city and provides a snap-shot of the short-term effects. Longer lasting effects are not known.Social implications - Most carers found the support beneficial, and in some cases reported a positive effect on their own health and well-being. Effective inter-agency communication and collaboration is essential for the success of the integrated service.Originality/value - There is limited research available on the outcomes of integrated approaches to support carers.


Moule, P., Pollard, K., Clarke, J., Lawson, B., Fear, C., Thompson, R., & Young, P. (2014). An integrated approach for individualised support: Carers' views. Journal of Integrated Care, 22(5/6), 253-262.

Journal Article Type Article
Publication Date Jan 1, 2014
Deposit Date Oct 30, 2014
Publicly Available Date Apr 24, 2016
Journal Journal of Integrated Care
Print ISSN 1476-9018
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 22
Issue 5/6
Pages 253-262
Keywords carers, individualised support, carer breaks, integrated approach, qualitative evaluation, health and wellbeing, community
Public URL
Publisher URL
Related Public URLs
Additional Information Additional Information : This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here ( Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.


Carer paper JICFinalv2.docx (58 Kb)

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