Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach

Bhattacharya, Arijit; Mohapatra, Priyabrata; Kumar, Vikas; Dey, Prasanta Kumar; Brady, Malcolm; Tiwari, Manoj Kumar; Nudurupati, Sai S.

Abstract

The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based green-balanced scorecard (GrBSc) has been used within the CDM approach to assist in arriving at a consistent, accurate and timely data flow across all cross-functional areas of a business. A green causal relationship is established and linked to the fuzzy ANP approach. The causal relationship involves organisational commitment, eco-design, GSC process, social performance and sustainable performance constructs. Sub-constructs and sub-sub-constructs are also identified and linked to the causal relationship to form a network. The fuzzy ANP approach suitably handles the vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based carpet-manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in firms decision-making with regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply-cain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers performances meet the industry and environment standards with effective human resource. © 2013 © 2013 Taylor & Francis.

• Journal Article Type: Article
• Publication Date: Jun 11, 2014
• Publicly Available Date: Jun 6, 2019
• Journal: Production Planning and Control
• Print ISSN: 0953-7287
• Electronic ISSN: 1366-5871
• Publisher: Taylor & Francis
• Peer Reviewed: Peer Reviewed
• Volume: 25
• Issue: 8
• Pages: 698-714
• DOI: https://doi.org/10.1080/09537287.2013.798088
• Keywords: supply chain, green-balanced scorecard, fuzzy ANP, collaborative decision-making, performance measurement
• Public URL: https://uwe-repository.worktribe.com/output/823124
• Publisher URL: http://dx.doi.org/10.1080/09537287.2013.798088
• Additional Information: Additional Information : Published online: 06 Jun 2013.