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Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach

Bhattacharya, Arijit; Mohapatra, Priyabrata; Kumar, Vikas; Dey, Prasanta Kumar; Brady, Malcolm; Tiwari, Manoj Kumar; Nudurupati, Sai S.


Arijit Bhattacharya

Priyabrata Mohapatra

Prasanta Kumar Dey

Malcolm Brady

Manoj Kumar Tiwari

Sai S. Nudurupati


The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an
intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based
green-balanced scorecard (GrBSc) has been used within the CDM approach to assist in arriving at a consistent, accurate
and timely data flow across all cross-functional areas of a business. A green causal relationship is established
and linked to the fuzzy ANP approach. The causal relationship involves organisational commitment,eco-design, GSC process, social performance and sustainable performance constructs. Sub-constructs and sub-sub-constructs are also
identified and linked to the causal relationship to form a network. The fuzzy ANP approach suitably handles the
vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based
carpet-manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in firm’s decision-making with regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply chain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers’ performances meet the industry and environment standards with effective human resource

Journal Article Type Article
Publication Date Jan 1, 2014
Journal Production Planning & Control
Print ISSN 0953-7287
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 25
Issue 8
Pages 698-714
APA6 Citation decision-making approach. Production Planning and Control, 25(8), 698-714.
Keywords supply chain, green-balanced scorecard, fuzzy ANP, collaborative decision-making, performance measurement
Publisher URL
Additional Information Additional Information : Published online: 06 Jun 2013.