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Green supply chain performance measurement using
fuzzy ANP-based balanced scorecard: A collaborative
decision-making approach

Bhattacharya, Arijit; Mohapatra, Priyabrata; Kumar, Vikas; Dey, Prasanta Kumar; Brady, Malcolm; Tiwari, Manoj Kumar; Nudurupati, Sai S.


Arijit Bhattacharya

Priyabrata Mohapatra

Prasanta Kumar Dey

Malcolm Brady

Manoj Kumar Tiwari

Sai S. Nudurupati


The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based green-balanced scorecard (GrBSc) has been used within the CDM approach to assist in arriving at a consistent, accurate and timely data flow across all cross-functional areas of a business. A green causal relationship is established and linked to the fuzzy ANP approach. The causal relationship involves organisational commitment, eco-design, GSC process, social performance and sustainable performance constructs. Sub-constructs and sub-sub-constructs are also identified and linked to the causal relationship to form a network. The fuzzy ANP approach suitably handles the vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based carpet-manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in firms decision-making with regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply-cain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers performances meet the industry and environment standards with effective human resource. © 2013 © 2013 Taylor & Francis.


decision-making approach. Production Planning and Control, 25(8), 698-714.

Journal Article Type Article
Publication Date Jan 1, 2014
Journal Production Planning & Control
Print ISSN 0953-7287
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 25
Issue 8
Pages 698-714
Keywords supply chain, green-balanced scorecard, fuzzy ANP, collaborative decision-making, performance measurement
Public URL
Publisher URL
Additional Information Additional Information : Published online: 06 Jun 2013.