Tobias Ley
Scaling informal learning at the workplace: A model and four designs from a large-scale design-based research effort
Ley, Tobias; Cook, John; Dennerlein, Sebastian; Kravcik, Milos; Kunzmann, Christine; Pata, Kai; Purma, Jukka; Sandars, John; Santos, Patricia; Schmidt, Andreas; Al-Smadi, Mohammad; Trattner, Christoph
Authors
John Cook
Sebastian Dennerlein
Milos Kravcik
Christine Kunzmann
Kai Pata
Jukka Purma
John Sandars
Patricia Santos
Andreas Schmidt
Mohammad Al-Smadi
Christoph Trattner
Abstract
© 2014 British Educational Research Association. Workplace learning happens in the process and context of work, is multi-episodic, often informal, problem based and takes place on a just-in-time basis. While this is a very effective means of delivery, it also does not scale very well beyond the immediate context. We review three types of technologies that have been suggested to scale learning and three connected theoretical discourses around learning and its support. Based on these three strands and an in-depth contextual inquiry into two workplace learning domains, health care and building and construction, four design-based research projects were conducted that have given rise to designs for scaling informal learning with technology. The insights gained from the design and contextual inquiry contributed to a model that provides an integrative view on three informal learning processes at work and how they can be supported with technology: (1) task performance, reflection and sensemaking; (2) help seeking, guidance and support; and (3) emergence and maturing of collective knowledge. The model fosters our understanding of how informal learning can be scaled and how an orchestrated set of technologies can support this process.
Citation
Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., …Trattner, C. (2014). Scaling informal learning at the workplace: A model and four designs from a large-scale design-based research effort. British Journal of Educational Technology, 45(6), 1036-1048. https://doi.org/10.1111/bjet.12197
Journal Article Type | Article |
---|---|
Publication Date | Nov 1, 2014 |
Journal | British Journal of Educational Technology |
Print ISSN | 0007-1013 |
Electronic ISSN | 1467-8535 |
Publisher | Wiley |
Peer Reviewed | Peer Reviewed |
Volume | 45 |
Issue | 6 |
Pages | 1036-1048 |
DOI | https://doi.org/10.1111/bjet.12197 |
Keywords | informal learning, workplace learning |
Public URL | https://uwe-repository.worktribe.com/output/808392 |
Publisher URL | http://dx.doi.org/10.1111/bjet.12197 |
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