Japanese 5-S practice

Ho, Samuel K.; Cicmil, Svetlana

Abstract

States that Japanese factories and service organizations are well known for their cleanliness and orderliness. Suggests that this results from their ability to instil a sense of responsibility and discipline into their workers, particularly at plant level. Describes the Japanese 5-S practice, the logic behind which is that organization, neatness, cleanliness, standardization and discipline at the workplace are basic requirements for producing high-quality products and services, with little or no waste, while maintaining high levels of productivity. Aims to promote the 5-S technique and explore the reasons why it has been widely used in Japan as the first step towards TQM in both the manufacturing and services industries. The implementation of the 5-S will also be discussed with the use of two case examples.

Citation

Ho, S. K., & Cicmil, S. (1996). Japanese 5-S practice. TQM Magazine, 8(1), 45-53. https://doi.org/10.1108/09544789610107261

• Journal Article Type: Article
• Publication Date: Jan 1, 1996
• Journal: TQM Magazine
• Print ISSN: 0954-478X
• Publisher: Emerald
• Peer Reviewed: Not Peer Reviewed
• Volume: 8
• Issue: 1
• Pages: 45-53
• DOI: https://doi.org/10.1108/09544789610107261
• Keywords: Japan, total quality control, TQM
• Public URL: https://uwe-repository.worktribe.com/output/1105670
• Publisher URL: http://dx.doi.org/10.1108/09544789610107261