Skip to main content

Research Repository

Advanced Search

Formal strategic planning: The key to effective business process management?

O�Regan, Nicholas; Ghobadian, Abby

Authors

Abby Ghobadian



Abstract

The literature contends that the lack of strategic business planning is a major drawback in the implementation of business process initiatives such as total quality management. In addition, it is evident that strategic planning firms achieve better performance than other firms. However, strategic planning often fails due to problems or barriers encountered at the implementation stage. It is unclear from the limited research carried out to date what actions, if any, firms can take to minimise or eliminate these barriers. This paper examines the concept of strategic planning and identifies the barriers to its implementation. It considers the suitability of formal strategic planning as the key to eliminating or reducing implementation barriers by comparing the extent to which the barriers are experienced in formal and non-formal planning firms. The paper also examines the extent to which the barriers are experienced by high and low performing firms. © 2002, MCB UP Limited

Citation

O’Regan, N., & Ghobadian, A. (2002). Formal strategic planning: The key to effective business process management?. Business Process Management Journal, 8(5), 416-429. https://doi.org/10.1108/14637150210449102

Journal Article Type Article
Publication Date Dec 1, 2002
Journal Business Process Management Journal
Print ISSN 1463-7154
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 8
Issue 5
Pages 416-429
DOI https://doi.org/10.1108/14637150210449102
Keywords business process re-engineering, implementation, strategic planning
Public URL https://uwe-repository.worktribe.com/output/1083594
Publisher URL http://dx.doi.org/10.1108/14637150210449102