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Task-oriented dialogue systems: Performance vs. quality-optima, a review (2022)
Conference Proceeding
Fellows, R., Ihshaish, H., Battle, S., Haines, C., Mayhew, P., & Deza, J. I. (2022). Task-oriented dialogue systems: Performance vs. quality-optima, a review. In David C. Wyld et al. (Eds): SIPP, NLPCL, BIGML, SOEN, AISC, NCWMC, CCSIT - 2022 pp. 69-87, 2022. CS & IT - CSCP 2022 (69-87). https://doi.org/10.5121/csit.2022.121306

Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their full pote... Read More about Task-oriented dialogue systems: Performance vs. quality-optima, a review.