Outputs (32)

Adoption of operations improvement methods in the Greek engineering sector (2015)
Presentation / Conference Contribution

© 2015 IEEE. This paper presents an initial research that explores the awareness and adoption of Lean Manufacturing (LM), Lean Six Sigma (LSS), Quick Response Manufacturing (QRM) and Theory Of Constraints (TOC) in the Greek engineering sector. An exp... Read More about Adoption of operations improvement methods in the Greek engineering sector.

Corporate Sustainability and Business Excellence (2015)
Presentation / Conference Contribution

© 2015 IEEE. This paper discusses the suitability for Business Excellence Models (BEMs) to include Corporate Sustainability on business model criteria. The conceptual paper brings discussion of what sort of measures are required to fit organizations'... Read More about Corporate Sustainability and Business Excellence.

Service nepotism in the multi-ethnic marketplace: Mentalities and motivations (2015)
Journal Article

© Emerald Group Publishing Limited. Purpose – The purpose of this paper is to emphasize the multi-ethnic marketplace as the site of the emergence of service nepotism: the practice where employees bestow relational benefits and/or gifts on customers o... Read More about Service nepotism in the multi-ethnic marketplace: Mentalities and motivations.

Using simulations when teaching management (2015)
Other

N/A

An integrated approach of Six Sigma and QSAM methodologies for a pharmaceutical company: A shipment improvement process (2015)
Journal Article

This paper presents a shipment improvement project in a pharmaceutical company to reduce distribution costs of a set of products shipped to Germany. The project consisted in the diagnosis and improvement of the shipment process through the deployment... Read More about An integrated approach of Six Sigma and QSAM methodologies for a pharmaceutical company: A shipment improvement process.

Performance management of suppliers in outsourcing project: Case analysis from the financial services industry (2015)
Journal Article

© 2014 Taylor & Francis. This study investigates the characteristics of an effective performance management framework for outsourcing projects in a UK-based financial services organisation and how this may contribute to the success of the outsourci... Read More about Performance management of suppliers in outsourcing project: Case analysis from the financial services industry.

Towards a model of the intervention process (2015)
Journal Article

© Policy Press 2015. This paper explores the challenging circumstances when one part of government decides that the performance of a subsidiary part is unacceptable and arranges some kind of remedial intervention. Following the detailed analysis of a... Read More about Towards a model of the intervention process.

Fresh driver for economic growth: fracking the UK nation (2015)
Journal Article

© 2015, Emerald Group Publishing Limited. Purpose – The purpose of this paper was to examine UK shale gas viability. The recent commitment to shale gas exploration in the UK through fracking has given rise to well-publicised economic benefits and env... Read More about Fresh driver for economic growth: fracking the UK nation.

Small scale industry, decision-making, and value system: An Indian civil servant’s perspective (2015)
Journal Article

The Triple Helix model for innovation: A holistic exploration of barriers and enablers (2015)
Journal Article

© 2015 Inderscience Enterprises Ltd. The Triple Helix model of innovation has attracted considerable attention in both developed and developing economies as an integral policy making tool to enhance innovation and promote economic development (Etzkow... Read More about The Triple Helix model for innovation: A holistic exploration of barriers and enablers.

National innovation and knowledge performance: the role of higher education teaching and training (2015)
Journal Article

© 2014 Society for Research into Higher Education. This paper investigates the role of the higher education system (HES) in the production of national innovation. We focus on the issue of institutional diversity of HESs and its impact on national inn... Read More about National innovation and knowledge performance: the role of higher education teaching and training.

Recovering revenue through customerization and service channel linking (2015)
Journal Article

This article aims to contribute to understanding on how to recover value chain and firm revenues through innovative service channel linking and value co-creation. The work examines how creative industry firms integrate customers as they add digital s... Read More about Recovering revenue through customerization and service channel linking.