Outputs (2)

State-of-the-art sustainability analysis methodologies for efficient decision support in green production operations (2011)
Journal Article

Over the last three decades, new concepts, strategies, frameworks and systems have been developed to tackle the sustainable development issue. This paper reviews the challenges, perspectives and recent advances in support of sustainable production op... Read More about State-of-the-art sustainability analysis methodologies for efficient decision support in green production operations.

The English patient experience (2011)
Presentation / Conference Contribution

Understanding the interaction between performance measurement, quality of care and patient satisfaction is important in managing healthcare. The family doctor is typically the first point of contact for patients and the gatekeeper for most treatments... Read More about The English patient experience.