Outputs (108)

Digital servitization and modularity: Responding to requirements in use (2021)
Book Chapter

When moving towards digitally enabled advanced services firms are faced with the challenge of servicing heterogeneous customer requirements that emerge during product use. Whereas offers may have been designed with fixed functionality and a focus on... Read More about Digital servitization and modularity: Responding to requirements in use.

Limited evidence for servitisation in UK publishing: An empirical analysis (2020)
Journal Article

Servitisation is a strategic transition of firms towards the creation of additional value through services. In this study, we adopt a data-driven approach and assume that company activity descriptions are representative of their activity and partly r... Read More about Limited evidence for servitisation in UK publishing: An empirical analysis.

How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry (2020)
Journal Article

The normative assumption holds that a product’s structural and functional elements are fixed pre-production to support manufacturing efficiency. Firms servitizing are faced with delivering resources for customers in context and absorbing contextual v... Read More about How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry.

Managing the personalization-privacy paradox: A systematic literature review (2019)
Presentation / Conference Contribution

Effective utilization of personal data contributes to greater customer satisfaction and provides a better fit between the offer and the customer needs, which can be leveraged as competitive advantage. However, consumers may be reluctant to share thei... Read More about Managing the personalization-privacy paradox: A systematic literature review.

Does business model experimentation in dynamic contexts enhance value capture? (2018)
Journal Article

Copyright © 2018 Inderscience Enterprises Ltd. Established theory suggests that firms experiment with business models in dynamic contexts. However, the relationship between business model experimentation and organisational performance remains unclear... Read More about Does business model experimentation in dynamic contexts enhance value capture?.

Towards digital transformation: Lessons learned from traditional organizations (2018)
Journal Article

© 2018 John Wiley & Sons, Ltd. Digitally enabled organizations are supported by new information and communication technologies, referred to as digital technologies, which increasingly promise enormous opportunities for growth. The study reviews 10... Read More about Towards digital transformation: Lessons learned from traditional organizations.

Windowing television content: Lessons for digital business models (2018)
Journal Article

© 2018 John Wiley & Sons, Ltd. There is a market for successful distribution of television content using a Windowing strategy. This article investigates if a strategy where content is made available to consumers through different channels over time... Read More about Windowing television content: Lessons for digital business models.

Digital business models: Taxonomy and future research avenues (2018)
Journal Article

© 2018 John Wiley & Sons, Ltd. Digital technologies reshape the competitive landscape as firms develop new means of value creation, delivery, and capture. The implementation and suitability of digital business models depend largely on the resources... Read More about Digital business models: Taxonomy and future research avenues.

Advanced supply chains: Visibility, blockchain and human behaviour (2017)
Book Chapter

Technological advances over the last decade saw the rise of ICT and IoT, paving the way for the Supply Chain of Things. Blockchain technology was one of the most recent and potentially most significant developments. Blockchain technology are secure b... Read More about Advanced supply chains: Visibility, blockchain and human behaviour.

Blockchain for good? Digital ledger technology and sustainable development goals (2017)
Book Chapter

Blockchain technology (aka Distributed Ledger Technology or DLT) is a novel configuration of Peer-to-Peer, cryptographic and distributed computing technologies that have the potential to shift the internet from an internet of information to an intern... Read More about Blockchain for good? Digital ledger technology and sustainable development goals.

The future of money and further applications of the blockchain (2017)
Journal Article

© 2017 John Wiley & Sons, Ltd. Blockchain technology provides an exciting application space for innovation in diverse domains but threatens disintermediation for organizations providing a trusted and auditable account of ownership and transactions.... Read More about The future of money and further applications of the blockchain.

Visibility and digital art: Blockchain as an ownership layer on the Internet (2017)
Journal Article

© 2017 John Wiley & Sons, Ltd. Visibility of digital art and its ownership can be achieved using blockchain technology as part of a broader solution for the identification, attribution, and payment for digital work. A case study is provided of a fi... Read More about Visibility and digital art: Blockchain as an ownership layer on the Internet.

Blockchain for good? (2017)
Journal Article

© 2017 John Wiley & Sons, Ltd. The blockchain innovation appears to represent viable catalysts for achieving global sustainable development targets. Projects and initiatives seeking to extend the reach of distributed ledger technologies (DLTs) seem... Read More about Blockchain for good?.

Selling digital services abroad: How do extrinsic attributes influence foreign consumers’ purchase intentions? (2017)
Journal Article

© 2017 The Authors This article investigates, through the country-of-origin effect and value-in-use lenses, how the implementation of digital services creates opportunities for cultural industries to expand internationally. We argue that intrinsic at... Read More about Selling digital services abroad: How do extrinsic attributes influence foreign consumers’ purchase intentions?.

Assessing the impact of digital innovations in the London transportation network (2017)
Report

Findings suggest that the digital innovations introduced by Uber disrupted the market and changed the nature of how people interact with the wider transportation system. Uber has made it easier for individuals to move around the city, filling a gap i... Read More about Assessing the impact of digital innovations in the London transportation network.

Co-creating value: Through the gate and beyond (2017)
Report

Under the government’s “Transforming Rehabilitation – A Strategy for Reform” the work of the probation service moves into private organisational hands with the aim of providing more scope for innovation. This project asks not what service can be prov... Read More about Co-creating value: Through the gate and beyond.

Mapping a product-service-system delivering defence avionics availability (2017)
Journal Article

© 2017 Elsevier B.V. Long-term support agreements such as availability-based contracts are often associated with the servitization of business models in such sectors as defence aerospace. In practice, there is no unambiguous way of linking availabili... Read More about Mapping a product-service-system delivering defence avionics availability.

Digital dark matter within product service systems (2017)
Journal Article

© 2017, © Emerald Publishing Limited. Purpose: The unobserved benefits of digital technologies are described as digital dark matter. Product service systems (PSSs) are bundles of products and services that deliver value in use, which is unobserved bu... Read More about Digital dark matter within product service systems.

Technological capabilities, resilience capabilities and organizational effectiveness (2016)
Journal Article

© 2016, © 2016 Informa UK Limited, trading as Taylor & Francis Group. Previous research has defined resilience as a desirable characteristic for an organization and its members to possess when circumstances adversely change. Resilience is analysed... Read More about Technological capabilities, resilience capabilities and organizational effectiveness.

Servitization, digitization and supply chain interdependency (2016)
Journal Article

© 2016 The Author(s) This study draws on literature at the intersection of servitization, digital business models and supply chain management. Work empirically explores how digital disruption has affected Business-to-Business (B2B) interdependencies.... Read More about Servitization, digitization and supply chain interdependency.