@article { , title = {Using the Plan-Do-Study-Act model: Pacesetters experiences}, abstract = {Purpose: This article aims to analytically review the Plan-Do-Study-Act (PDSA) model used in the Pacesetters national programme evaluation. Design/methodology/approach: The evaluation team's two-fold role is outlined: supporting project teams to develop PDSA plans and collect evaluation data. Four case studies are used to show the PDSA model's application and effect in a participatory action learning approach. Despite limitations, it is clear that all four case studies illustrate the PDSA model's potential benefits in a participatory evaluation approach, which involves public and patients. Findings: The model's effectiveness is premised on several enabling factors such as: teams appreciating the model; a climate that values all learning and open to re-planning; engaging any external evaluators whose role is clearly communicated to all project stakeholders in a timely fashion. Practical implications: There are clear intentions to promote evidence-based commissioning in the UK that values patient and public involvement. The PDSA model has the potential to test and implement changes in real work-place settings and to involve the public in evaluation. Originality/value: Case study analysis identifies new reflections on the PDSA model's use to support innovative NHS practice development with public involvement in a participatory approach. © Emerald Group Publishing Limited.}, doi = {10.1108/IJHCQA-09-2011-0053}, issn = {0952-6862}, issue = {7}, journal = {International Journal of Health Care Quality Assurance}, pages = {593-600}, publicationstatus = {Published}, publisher = {Emerald}, url = {https://uwe-repository.worktribe.com/output/954859}, volume = {26}, keyword = {Centre for Public Health and Wellbeing, Social Science Research Group, plan-do-study-act, patient involvement, public involvement, participatory evaluation, health inequalities, UK}, year = {2013}, author = {Moule, Pam and Evans, David and Pollard, Katherine} }